Associate Certified Broking & Sales Practitioner (ACBSP)
Build your practical broking and sales capability with the Associate Certified Broking & Sales Practitioner (ACBSP). This career-focused certification course ...
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Course details
Duration
60 guided learning hours
Level
Associate
Participants who successfully complete the course requirements and assessment will be awarded the Associate Certified Broking & Sales Practitioner (ACBSP). They will also receive a digital badge that recognizes their achievement and can be shared on professional platforms, digital portfolios, and career profiles.
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Basic info
Certification Level: Associate
Course Type: Early-career professional certification course
Delivery Mode: Classroom, live online, or blended learning
Focus Area: Prospecting, quote support, account handling, and renewal processing
Learning Level: Foundational to intermediate
Assessment: Applied tasks, practical exercises, and/or knowledge-based assessment
Certification Title Awarded: Associate Certified Broking & Sales Practitioner (ACBSP)
Course requirements
Participants are expected to have a basic understanding of insurance, broking, or customer service concepts, or prior exposure to insurance-related work. A foundation-level qualification in insurance broking and distribution or equivalent practical knowledge is recommended, but not always mandatory depending on the learner profile.
This course is suitable for learners who want to strengthen practical skills in areas such as:
- Prospecting and client opportunity support
- Quote preparation and quotation follow-up
- Account handling and client servicing support
- Renewal processing and workflow coordination
- Communication and relationship support in broking environments
- Supporting efficient and customer-focused sales operations
Intended audience
This course is designed for:
- Junior broking officers
- Insurance sales support staff
- Account handling assistants
- Quote and renewal support staff
- Customer service staff in broker or insurance distribution environments
- Administrative personnel involved in client accounts and placement support
- Early-career professionals seeking practical broking and sales support skills
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The Associate Certified Broking & Sales Practitioner (ACBSP) is an early-career professional certification course designed for individuals involved in insurance prospecting, quote support, account handling, and renewal processing. It equips participants with the practical knowledge and workplace skills needed to support day-to-day broking and sales activities, assist with client servicing, manage account-related tasks, and contribute to efficient renewal and placement workflows within insurance environments.
This certification is ideal for learners who already have a basic understanding of insurance broking and distribution and want to build practical capability in operational broking and sales support. The course focuses on core activities such as identifying prospects, supporting quotations, handling account administration, maintaining client communication, and coordinating renewal processes in a structured and service-oriented manner.
Participants will strengthen their understanding of how broking and sales support functions contribute to customer satisfaction, business development, account continuity, and professional insurance service delivery. The course prepares learners to work more confidently and effectively in junior broking, client service, and insurance sales support roles.
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